Frequently Asked Questions
1. Who can order from K-Beauty Direct?
We serve business customers only — including resellers, spa owners, beauty stores, and online retailers. Personal or consumer orders are not accepted.
2. Do I need an account to view wholesale pricing?
Yes. You must create a verified business account and log in to access wholesale pricing and minimum order requirements.
3. What is the minimum order quantity (MOQ)?
There’s no minimum order quantity (MOQ).
However, select items offer additional discounts when purchased in larger quantities—such as 24 or 48 units.
4. How fast is shipping?
We ship from our U.S. warehouse in California. Most orders ship within 1–2 business days via UPS or USPS.
5. Can I request specific products or brands?
Absolutely. If you're looking for a specific Korean skincare brand or trending item, contact us and we’ll help source it for you.
6. Do you offer marketing materials?
Yes. For select products, we offer high-resolution images, product descriptions, and ready-to-post content for your store or social media.