Return & Refund Policy (Wholesale Accounts)

K-Beauty Direct works exclusively with business resellers and distributors. Due to the nature of wholesale transactions, we offer limited returns under the following conditions:

• ✔️ Returns are accepted within 7 days of delivery for damaged, defective, or incorrectly shipped items only.
• ✔️ You must request a Return Merchandise Authorization (RMA) via email before returning any item.
• ✔️ Returned items must be unopened, in original packaging, and resellable condition.
• ✔️ For customer-side issues (overstock, incorrect orders), returns are subject to a 20% restocking fee and return shipping costs.
• ✔️ We do not accept returns for expired or used products, or for orders past the 7-day return window.

To request a return, contact our support team at support@kbeautydirect.shop with your order number and photo evidence (if applicable).

We appreciate your understanding and partnership as we aim to provide consistent and quality wholesale service.